Delete Your Account
How to delete your ProOps account, in the app or by email, and what is removed versus retained.
In the app (fastest)
If you can still sign in, this takes under a minute:
- Open ProOps and go to Menu (the bottom tab bar on a phone, or the sidebar on a wide screen).
- Scroll to the bottom and tap Delete my account.
- Read what is removed and what is retained, type DELETE to confirm, and tap Delete my account.
You are signed out immediately and cannot sign back in with that account.
Can't sign in, or need help?
Email us and we will delete your account for you. Send it from the address on file where possible, or tell us your full name and the property or company you work with so we can find your account.
[This address may move to a proops.com.cy address in the future]
What is removed, what is retained
Removed
Your name, email address, mobile number, profile photo and push-notification token are deleted or cleared. You will no longer be able to sign in.
Retained, anonymised
Tasks, checklists, audits, patrols and similar operational records you created stay in the system attributed to "Deleted user" — they are the property's food-safety and compliance evidence, not personal data about you any more.
Retention
Anonymised operational records (tasks, checklists, audits and similar entries) are kept for as long as the property's legal, food-safety and health-and-safety obligations require. The record survives; nothing left in it identifies you once your account is deleted.
Personal data that identifies you — name, email, mobile number, profile photo — is removed within 30 days of your deletion request.
Contact
For any question about deleting your account, contact us at:
Last updated: 5 September 2026